Professional Services | Businesses
PROFESSIONAL SERVICES FIRMS
Excelerator Pty Ltd advises professional services firms on strategic development. We help you grow your business by delivering tailored consulting and coaching services including:
Growth Strategy/Business Development
- Facilitate Strategy Workshops
- Facilitation and assistance in completing business plans and sales and marketing strategies at the executive and departmental/practice levels.
- Market segmentation and analysis.
- Mentoring and coaching in business development.
- Individual and practice plans - Actively driving the sales process by mentoring and coaching firm stakeholders to develop plans that advance the buying cycle of existing and prospective clients.
- Facilitation and development of account management processes.
- Assisting with identifying channel partners and associations with which to network.
Client Relationship Management services
- Implementation of client care/client relationship management processes.
- Facilitation and development of account planning processes and account management.
- Client visits to conduct client care/client satisfaction surveys.
- Client needs analysis and full reviews.
- The art and science of building trusted advisor relationships.
Bid / Tender Consulting services
- Bid development and management of document, including structure and key messages.
- Tender briefings – pre tender meetings and debriefs.
- Analysis of client needs and decision making processes.
- High impact presentations.
Professional Development and Team Training
- Identification of your organisation's needs and development of appropriate learning and development strategies, to achieve mutually agreed standards, goals or results by facilitated learning processes.
- Trusted Advisor Programs including the Trust Diagnostic tools.
- Client relationship management.
- Networking skills.
- Presentation skills
BUSINESSES
Excelerator Pty Ltd advises growing businesses by delivering tailored consulting and coaching services including:
Growth
- Facilitate Strategy workshops.
- Sales assessment/audit including review of skills, culture, systems, processes, structure and market approach. Program development to maximise sales effectiveness.
- Facilitation and assisting the completion of business plans and sales and marketing strategies.
- Market segmentation and analysis.
- Marketing strategies for merged and acquired businesses.
Client Relationship Management Services
- Customer needs analysis and reviews.
- Assistance with acquisition of new customers and retention of current customers.
- Implementation of customer care/customer relationship/account management processes.
- Client visits to conduct customer care/customer satisfaction surveys.
- Helping clients attract and retain loyal customers through building trusting relationships.
Bid / Tender Consulting services
- Bid development and management of document, including structure and key messages.
- Tender briefings - pre tender meetings and debriefs.
- Analysis of client needs and decision making processes.
- High impact presentations.
Training
- Customised training and coaching, groups and/or individuals, to achieve mutually agreed standards, goals and results by facilitated learning processes.
- Best Practice change management principles used.
- Client relationship management.
- Trusted Advisor Programs including the Trust diagnostic tools.
